Change is a difficult but important part of business. It can be most difficult on the employees, but if you involve them in the planning process and make an effort to understand their points of view, you can mitigate resistance and facilitate the experience for everyone. This article deals specifically with ERP implementation, but its advice is useful for any change management situation.

In this excerpt from Leadership, Teamwork, and Trust: Building a Competitive Software Capability, Watts Humphrey and James Over explain why these changes must be a high priority for software companies and other organizations for whom knowledge is a valuable asset.

Agile software development is designed to thrive within even the most dynamic business and technical environments. All agile methodologies include integrated practices and processes that manage evolving requirements to efficiently develop a continuous stream of new software capabilities. However, what Agile does not address are changes related to enterprise support that falls outside the scope of the project work. Enterprise Change Management (ECM) provides a framework that addresses many of these missing factors.

When landing an airplane, the approach is considered quite important. If the approach vector is off even by 1%, the plane may careen off the other end of the runway. Also, if the approach is incorrect, effort such as fuel and time is unnecessarily expended and wasted, especially if circling must occur.