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Green IT: A Sustainability Perspective for Portfolio Optimization As organizations grow and diversify, they end up with a large number of IT systems. However, by quantifying sustainability metrics, they can optimize their IT infrastructures and introduce a greener side of IT.
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Driving DevOps Through Shared Knowledge and Control For development, a production application should be fully baked and not in what would be considered a “development” state. Tracy Ragan explains that frequent releases are a basic requirement of rapid development methodologies like agile and this impacts the way in which development teams and production control teams must interact.
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Regulation, Compliance, and Delivery Regulatory compliance may seem daunting, and penalties for non-compliance can be severe. What is the QA professional’s role in making it work?
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How Technical Support Is Like a Pain in the Neck Payson Hall looks closely at the unique idea of not just providing better service to clients, but changing the client's perception of what defines good or bad service. We've gotten so used to "normal" that we've lost the ability to appreciate it. But this can be changed.
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