people management

Cross-functionality means having all the necessary people and skills on one self-organizing team. Unfortunately, the execution of cross-functionality is often biased. The main traps we fall into are misunderstanding the value of specialization, hero worship, and not “walking the cross-functional talk” as organizations. Let’s examine each of these pitfalls in the hope that your teams may avoid them.

One of the principles behind the Agile Manifesto is “At regular intervals, the team reflects on how to become more effective, then tunes and adjusts its behavior accordingly.” Unfortunately, many associate that practice with performing team retrospectives at the end of a sprint, or periodically in kanban. But if you seek to build a high-performing team, there are more improvement activities you should consider adopting.

Scrum works well for collocated teams, but working with distributed teams brings its own different challenges. There should be some controls in order to prevent instability, ambiguity, and tension from turning into chaos. As the ScrumMaster is the servant leader of the team, here are four important initiatives the ScrumMaster can take to guide their teams—the four C’s of managing distributed agile teams.

Ambiguity abounds about value streams, so it’s good to clarify what they are, why they matter, and how to exploit them. It's important to help employees understand the organization's definition of value, to provide visibility on how business value is created, and to focus on the fast flow of value through the value streams. If everyone understands which direction to row the boat, they can steer toward it together.