people management

Articles

We Are Not Alone

Do you know colleagues who box themselves into the corner regularly? Getting lost is not the problem; coping with having gotten lost is the problem. Markus Gärtner explains how to notice that you are stuck, how to ask for help, and who you should be asking.

Markus Gärtner's picture Markus Gärtner
Management Myth #1: The Myth of 100% Utilization

Too many managers believe in the myth of 100% utilization—the belief that every single technical person must be fully utilized every single minute of every single day. The problem with this myth is that there is no time for innovation, no time for serendipitous thinking, no time for exploration, and it often leads to a less successful organization.

Johanna Rothman's picture Johanna Rothman
Empowering Agile Teams

Teams, when truly empowered, will always make better decisions than any one individual. Where can you empower teams as you adopt agile?

Jean Tabaka's picture Jean Tabaka
origami birds Behavior Unbecoming of a Leader

One of the most important roles of a leader is to serve as a role model for others in the organization. In this article, Naomi Karten describes a situation in which a CIO forgot this responsibility, almost taking action that would have undermined his efforts to reverse the IT organization’s plunging morale.

Naomi Karten's picture Naomi Karten
Who Defines “Success” for Your Project?

An otherwise good project management book provokes Payson with definition of “success” that rubs him the wrong way. In this article, he presents his case.

Payson Hall's picture Payson Hall
Tester, Know Your Product

Should you diligently produce multiple big documents before testing begins? Consultant Fiona Charles argues that you should do that only if you believe that documentation is your product as a tester. If your product is information, you should instead minimize test documentation and engage with the software to build the product your stakeholders are paying for.

Fiona Charles's picture Fiona Charles
Make an Attitude Investment

Whether you’re concerned about your day-to-day work or the long-term goals you’ve set, a good attitude can make all the difference. In this article, Laura Brandenburg expands on some tips gathered from Jeffrey Gitomer’s Little Gold Book of Yes! Attitude.

Laura Brandenburg's picture Laura Brandenburg
Is It Beautiful?—Aesthetics in Software Testing

With all the faces it presents, surely software can be said to possess or lack beauty. But, what does it mean to have beautiful software, and how do we evaluate it? In this installment of his series on philosophy and testing, Rick Scott takes a closer look at software aesthetics.

Rick Scott's picture Rick Scott
How to Lose a Customer

Giving your clients the opportunity to voice their opinions after conducting business with you is a great way to express your interest in continuing to work with them. Just make sure you're earnest in hearing their thoughts and that you don't simply think this is accomplished with a survey alone.

Naomi Karten's picture Naomi Karten
One-Minute Management and Project Teams

Managing expectations and providing useful feedback are incredibly important skills for managers, whether you’re dealing with one employee or many. In this article, Laura Brandenburg takes a closer look at how some of the principles from the book The One Minute Manager apply to project teams.

Laura Brandenburg's picture Laura Brandenburg

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