people management

Articles

The Whole Product

It's easy to split user-experience experts and software architects into different categories and still grant them equal importance; the former deals with the façade of the software while the latter deals with the workings beneath the surface. This separate, but equal attitude changed for Jeff Patton after attending a workshop in which his eyes opened to an epiphany of holism in software development. From this enlightened moment, Jeff realized a way software development could change for the better.

Jeff Patton's picture Jeff Patton
Incorporating Part-time Team Members

"Part-timers just don't seem to fit in with the team," a manager complained to Esther Derby recently. "I do everything I can to impress on them the importance of teamwork and team spirit, but they just don't gel with the team. What can I do to motivate these people to fit in?" In this column, Esther Derby reveals the truth of the part-timers' mindset and what you can do to motivate this group.

Esther Derby's picture Esther Derby
Offshore Testing: The PITS?

Offshore resources have proved useful, and companies continue to try and cash in on the cost savings. But those savings might not be what you or your company expected. In this column, Linda Hayes warns that outsourcing has some pitfalls we should always look out for.

Linda Hayes's picture Linda Hayes
Approaching a Conflict in Style

Conflict is inevitable at work. Sooner or later, you will disagree about what to test, when to test, or how long to test software. How you and the person you disagree with approach the conflict affects both the outcome and how you feel about the exchange. In this column, Esther Derby explains some of the ways people approach conflict and how they affect solutions and relationships.

Esther Derby's picture Esther Derby
Understanding Introversion and Extroversion

Personality differences often pose challenges for people who need to work together. One such difference is that which separates introverts and extroverts. Just by being themselves, introverts and extroverts can drive each other crazy. But they can also benefit from each other's strengths. In this column, Naomi Karten explains this personality difference and helps introverts and extroverts better understand and appreciate each other.

Naomi Karten's picture Naomi Karten
Going the Distance: Five Tactics to Compensate for Distance on Distributed Teams

Teams communicate quickly and freely when they work in the same room. There's no time wasted walking down the hall, going to another floor, or waiting for a return email or call back. Collocation is the most effective arrangement for teams, but that's not always possible. Esther Derby shares five tactics that help teams compensate for distance.

Esther Derby's picture Esther Derby
Strengthening Your Speaking Savvy

Speaking at a conference can work wonders for your credibility. Delivering a presentation is an opportunity to share your insights, convey valuable information, and gain a reputation as an expert on your topic. Provided you keep a few key points in mind. In this article, Naomi Karten offers suggestions for successful presentations.

Naomi Karten's picture Naomi Karten
Do We Have to Choose Between Management and Leadership?

Do organizations need fewer managers and more leaders? Do the qualities of one outweigh those of the other? In this article, Esther Derby defines leadership and management, and shows how one test manager incorporates both.

Esther Derby's picture Esther Derby
How Much Building Is Too Much?

Staged integration versus continuous integration—which does your team prefer? Can't decide if one is better than the other? In this column, Johanna Rothman explains that you can create the perfect blend of the two. Developers and testers benefit from frequent builds, but be careful with how much you build. Build too much or too little and a project could topple.

Johanna Rothman's picture Johanna Rothman
Helping Your Team Weather the Storm

Jim is mad at Hal. Sara is complaining to Jason. Hal feels hurt; Susan shows up late. Jason thinks only Sara and he have a clue. Is this team falling apart—or just experiencing a normal part of group development? In this column, Esther Derby describes what their team leader Jenny goes through as she learns about the predictable ups and downs of team formation and the one thing any team member can do to help.

Esther Derby's picture Esther Derby

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