people management

Do you shudder at the thought of having to learn social etiquette in order to manage your professional network? Networking rituals do have to evolve to fit with new communication mechanisms. But the workings of the human psyche haven't changed, and you still need to learn the skills that are necessary to develop a network that can bolster your career.

It's a pretty good bet that at some point in your career you and your work will be managed by someone who doesn't really understand what you do. Here are some ways to close the communication gap when you have a nontechnical manager.

The Software Project Manager's Handbook is an excellent reference for the experienced or moderately experienced project managers who are looking to expand their "bag of tricks." Use this book as a reference to bone up on a specific topic, or use the case studies and questions to help you design and implement a feasible project plan.

Luisa Consolini tells us why the managerial side of quality is as important as the technical side. The precepts she imparts are: 1) there is something as bad as not doing testing—not managing it; 2) if you don't manage quality, you won't improve it just by applying some fancy quality techniques; and 3) people are not second to quality.