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Becoming a Successful Test Manager In this article, Chris DeNardis discusses the skills necessary to becoming a successful test manager. He outlines how to get organized, and how to better communicate with your team. Read all about it and take the first step on the road to being a better test manager.
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Christopher DeNardis, Rockwell Automation
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Personal Skills for Test Professionals This paper discusses personal skills for test professionals and managers. In addition to excellent technical skills and an understanding of testing methodologies and tools, testers, and their managers, must have a rich portfolio of
personal skills.
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Steve Allott, ElectroMind Limited
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Choosing and Managing the Ideal Test Team This paper discusses what it takes to assemble the right members to make a successful test team. Examples are given of what to do and what not to do. Want to know how to recruit the right testers for your project? Read on and find out!
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Lloyd Roden, Grove Consultants
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Getting Creative: A Fresh Perspective on Software Testing Being creative means using all the resources at your disposal to analyze, strategize, plan, test, and ultimately deliver the information your management needs, when they need it, so they can make better decisions. We need to be creative because there’s no one right way to do anything. Best practices in one environment may be worst practices in another.
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Elisabeth Hendrickson, Quality Tree Software, Inc.
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Conversations I Never Expected to Have as a Test Manager There are times in a test manager's career when the work situation becomes surreal. If you've been in situations where you think you must be dreaming, sometimes it helps to look at things from the other person's perspective. As we mature in our jobs, we can examine these situations and see how to better answer the questions we have about unexpected communications. In this session we'll look at some typical conversations and discuss alternative ways to help everyone find the true reality, then better deal with the situation. From her years of experience as a consultant and her personal encounters, Johanna Rothman shares her insights and gets you involved in discovering what's really being said in these strange conversations.
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Johanna Rothman, Rothman Consulting Group
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How to Successfully Communicate the State of Testing in Your Organization Many QA, process improvement, and test engineering personnel feel their company's management doesn't sufficiently understand, support, or value their contributions. You know what? They're right! What's the root cause of this lack? Robert Galen believes it's our inability to effectively communicate-to promote our teams and our abilities. We expect that either our work should speak for itself, or our value proposition accompanied by the metrics and data will make our case for us. As a discipline, we need to improve our salesmanship when it comes to our contribution. This session imparts public relations (PR) skills you need to employ so that your key stakeholders will better understand your role and its importance.
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Robert L Galen, EMC Corporation
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Keeping Your Outsourced Testing Under Control As companies focus on their core business, the option to outsource software testing becomes more and more attractive. And there are plenty of organizations out there that specialize in the practice. But implementing outsourcing can feel like an uncertain proposition. In this session, Martin Pol explains how you can effectively select, implement, and audit outsourced testing activities. He shows you step by step what needs to be done to make outsourcing work for you and your company.
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Martin Pol, POLTEQ IT Services BV
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Test Team Dynamics Throughout the years there have been many different management approaches to testing products. Test organizations today follow the "delegation of authority and responsibility" principle. In an effort for the test manager to gain a closer understanding of all the employees, there needs to be a system that breaks down the classical structure and makes the interfaces more personal. Explore one team's successful test group approach based on the principles of a football team. Learn how to play the game and understand the roles of the players.
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Charlie Williams, Compaq Computer Corporation
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The Habits of Highly Effective Testers You've gone to class and learned about the latest testing tools and techniques. You feel academically enriched and ready to change the world. But has all this preparation truly equipped you to become an effective tester? Revisit the fundamental habits that are the essence of effective testers. Discover how these habits have become the foundations from which great testers draw their seemingly innate ability to find the important bugs quickly.
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Andy Overly, NetIQ Corporation
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STAREAST 2000: Confessions of a (Recovering) Coding Cowboy The battle lines are drawn, it seems, between programmers and testers. Do you wonder what makes some programmers so opposed to process control? Why do programmers seem to resent testers? And, more importantly, what can we do to bridge the gap? Learn how to identify different types of developer personalities and development styles and deal with them to your advantage. Susan Joslyn explores ways to inspire quality (recovery) in coding cowboys while minimizing clashes. Discover your own twelve step program to recovery in your relationships with your developers!
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Susan Joslyn, SJ+ Systems Associates, Inc.
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