No one starts a project with the goal of failing, but some metrics experts claim that 80 percent of software metrics initiatives fail. Just as your software project has goals for success, you should have goals for success in your metrics initiatives. Find out what you can do to better your chance for success.

An infinite number of metrics can be applied to various aspects of software development. In fifteen years of managing software development, Mike Cohn has found a handful of metrics that really help him do his job--and keep him cool and confident when the heat is on. Here, he describes product stabilization metrics, programmer quality metrics, customer satisfaction metrics, and complexity metrics.

Don Gray recommends Measuring and Managing Performance in Organizations by Robert D. Austin. The book is not a five-step program toward measurement success; instead, it gives an in-depth look at what makes or breaks measurement systems. The book presents information in an intuitive way; if you understand algebra and simple logic, you will understand what Austin is presenting.

Technical Editor Brian Marick uses a fairy tale format to warn software professionals against using easy-to-acquire numbers in place of human judgment.