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Quality Assurance as a Service Organization "QA is the bottleneck” ... "Why does QA take so long?" ... "You need to test faster." Often, key project stakeholders either do not understand QA or have difficulty quantifying the effects that increasing or decreasing test time will have on the project. First American CREDCO found the solution was to turn QA into a full service organization, complete with a "Quality Rainbow" menu of options to be purchased. Want it quicker and willing to accept a higher risk? Then select from Column 1. Want low risk and willing to take the time to ensure the product is pristine? Then select from Column 5. Whether your test team is small or large, you can learn to "in-source" QA services, set time and efforts expectations up front, and measure the value of QA activities so that QA does not become a roadblock to project success.
- A method to specify and quantify the services provided by a QA group
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Sandi Oswalt, First American Credco
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Free Test Tools are Like a Box of Chocolates You never know what you are going to get! Until you explore, it can be hard to tell whether a free, shareware, or open source tool is an abandoned and poorly documented research project or a robust powerhouse of a tool. In this information-filled presentation, Danny Faught shows you where open source and freeware tools fit within the overall test tool landscape. During this double session, Danny installs and tries out several tools right on the spot and shares tips on how to evaluate tools you find on the Web. Find out about licensing, maintenance, documentation, Web forums, bugs, and more. Discover the many different types of testing tools that are available for free and where to find them. Danny demonstrates examples of tools that you can put to use as soon as you get back to the office.
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Danny Faught, Tejas Software Consulting
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Testers and Testing in the Agile Development You have heard about agile software development techniques such as eXtreme Programming (XP), Scrum, and Agile Modeling (AM). The industry is buzzing with everything from "this is the greatest thing ever" to "it's just hacking with a fancy new name." Comments like "there is no place for testers because developers and users do the testing now" and "testers play an important role in the agile methods" are both common. Scott Ambler, an early proponent of the agile movement, explains the fundamentals, values, and principles of agile development. He describes a range of agile techniques and explores many myths and misconceptions surrounding agility. Agile software development is real, it works, and it may be an important part of your future in testing. Better testing and improved quality are critical aspects of agile software development, but the roles of traditional testers and QA professionals on agile projects remain unclear.
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Scott Ambler, Ronin International, Inc.
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Design Testability and Service Level Measurements into Software Design and architecture decisions made early in the project have a profound influence on the testability of an application. Although testing is a necessary and integral part of application development, architecture and design considerations rarely include the impacts of development design decisions on testability. In addition, build vs. buy, third party controls, open source vs. proprietary, and other similar questions can affect greatly the ability of an organization to carry out automated functional and performance testing-both positively and negatively. If the software or service is delivered to a separate set of end-users who then need to perform testing activities, the problems compound. Join Jay Weiser to find out about the important design and architecture decisions that will ensure more efficient and effective testability of your applications.
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Jay Weiser, WorkSoft
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Customer Focused Business Metrics throughout the SDLC Focusing on the customer throughout the software development lifecycle (SDLC) is difficult to do. Teams often can become mired in technical problems, internal resource limitations, or other issues. Following the customer mantra of "Faster! Better! Cheaper!" Steve Wrenn offers measurement and process techniques that he has used to deliver projects on time, on budget, and, most importantly, meeting customers needs. By focusing on the development cycle from the outside in, his organization provides business-based metrics dashboards to monitor and adjust the project plan throughout the development project. Find out how their performance dashboard helps the team and the customer stay on course and drive directly to the targeted results. Discover an approach to determine what customers really want and match product development to customer expectations.
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Steve Wrenn, Liberty Mutual Insurance Information Systems
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Testing your Web Site for Privacy, Quality, and Accesibility Today's business world relies heavily on transactions conducted through the web. Because of this, brand image and how a web site is rendered to customers has become increasingly important. A poorly functioning web site poses significant risk for web-based companies. This presentation discusses the challenges involved when testing to ensure the quality of your company's web site and to ensure that the components of the site function properly. With the ever-increasing web complexity, specific tools and processes are required to manage these challenges.
- Discover ways to ensure that your web site reflects your privacy policy
- Learn how to manage your web sites's links to ensure that they remain current and unbroken, and ensure that web content is accessible to users
- Learn about specific tools and processes to test and manage your web site
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John Burg, IBM Global Services
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Application Performance and Reliability Management - 24x7 Managing system performance and reliability has never been as significantx0151or as challengingx0151as it is now. These days, most organizations have multi-technology, multi-vendor, multi-tier environments. In other words, it’s a world rife with 24-hour, alwaysx0151on complexity. Add to this the need for continual changes to react to shifts in business conditions, technology advances, and mixes of demands and you have a recipe that calls for the highest level of performance and reliability possible. But getting there is next to impossible. However, new concepts emerging from research labs are delivering usable products such as flexible computing, autonomous computing, and self-tuning systems. These possibilities have revolutionary potential for performance management.
- Examine recommended suites of tools and their limitations
- Look at the major innovations and trends, such as self-tuning systems
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Ross Collard, Collard and Company
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Fault Injection to Stress Test Windows Applications Testing an application's robustness and tolerance for failures in its natural environment can be difficult or impossible. Developers and testers buy tool suites to simulate load, write programs that fill memory, and create large files on disk, all to determine the behavior of their application under test in a hostile and unpredictable environment. Herbert Thompson describes and demonstrates new, cutting edge methods for simulating stress that are more efficient and reliable than current industry practices. Using Windows Media Player and Winamp as examples, he demonstrates how new methods of fault injection can be used to simulate stress on Windows applications.
- Runtime fault injection as a testing and assessment tool
- Cutting edge stress-testing techniques
- An in-depth case study on runtime fault injection
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Herbert Thompson, Security Innovation
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The Best Testers are Free Beta programs and early release programs are commonly used in software release cycles. The next level of partnership is bringing actual customers into the test lab. When customers test, even for short periods of time, their contribution can change your test practices and test environments forever. The best part is, they’ll do it for free! Learn how to recruit customers for testing and then use them to improve test practices within your test team.
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Adam Tate, IBM Corporation
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Applications-Centric Testing of System-Level Components Testing system-level components such as the Java API for XML-Based Remote Procedure Calls is a challenging task. Employing use-case techniques from the Unified Modeling Language (UML), Vinay Pai describes a novel approach for testing such components. His team developed use cases for a realistic application that would use the components, then developed test case designs from those use cases. The resulting test suite uncovered more than 200 defects in eight months, and exceeded code coverage goals by almost 50 percent. Learn the details of this approach and recommendations for transitioning to application-centric testing for your system-level components.
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Vinay Pai and Arun Gupta, Sun Microsystems
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