Few people know intuitively how to manage process, projects, and people. Like anyone else learning a new skill, new managers need training, guidance, and mentoring. And just like technical staff, experienced managers need to keep their skills current and evolve with an evolving workplace. Technical Editor Esther Derby gives advice on how to develop your management abilities.

Former STQE magazine Technical Editor Brian Lawrence shares a tale about why a commitment to quality and paying close attention to detail are critical elements in building better software. It’s all about careful planning and anticipating customer behavior. Go with Brian on a stroll through one of the oldest, best-known amusement parks to find out more.

On June 4, 1996, the maiden flight of the Ariane 5 satellite launcher ended spectacularly after only forty seconds, with bits of the $67 billion vehicle and its payload spread over a fairly large part of French Guiana. The report issued July 19 by the International Inquiry Board noted that the fiery crash was due to a "chain of technical events." The details of that particular chain of events are reviewed here.

Job interviews are stressful. Often, people are so eager to impress the interviewer that they don't find out critical information about the company and the position. But it's just as important for you to be convinced of the position's suitability for you as it is for the company to be convinced of your suitability for the position. If you ask the right questions, interviews can be much more productive at helping you avoid poorly managed, unhappy projects and zero in on well-run, professional projects.