It's a fact of life that plans change, but the proper implementation of agile and release planning can get you back on track. Just be sure to keep the communication lines open and clear throughout the process. Stacia Broderick tells the tale of a department as it works out its kinks in the best interest of its customers.

Twenty years ago, Brian Marick defined a small startup's company process and coding standard in his position as head of quality assurance--and didn't win any popularity points. Looking back, Brian thinks that he and others in charge of process would be more successful using persuasion than using commands.

Office politics are a fact of life in the workplace, but they sometimes spill over and affect employees' lives outside the office as well. In this tale by Leonidas Hepis, office politics endanger a QA team member's work and her family time.

A testing team can mean success or failure for a project, but developing a team means more than putting a few people together and telling them to test something. Hans Buwalda shares his teambuilding experiences and gives some tips on how you can build the best team for the job.