Conference Presentations

A Test Manager's Transformation Toolkit

If you have had your testing window reduced or you are being challenged to do more with less, this session is for you. Mari Kawaguchi shares how she and her team embraced these challenges to transform their testing operating model. Sharing her extensive experience, Mari details the road map that elevated her testing organization to a valued and strategic partner within the organization. Mari describes the strategic components of testing-people, process, and technology-and shares how to assess your team’s skills, build subject matter experts, and ensure the right mindset to drive innovation and change. From a process and technology perspective, she outlines early testing engagement and collaboration, risk based testing, root cause analysis of escaped defects, and performance scorecards. Take back a new toolkit of ways to transform your test team into strategic business partners.

Mari Kawaguchi, Bank of America
The Vital P's of Testing: Purpose, People, and Process

When building a testing organization, where do you start? Technical skills? Domain knowledge? Testing experience? The cheapest resource? A set of testing tools? A formal test process? Mike Hendry suggests that before looking for staff or tools, you must ask-and answer-fundamental questions about the planned organization. Drawing on the collective wisdom of many management, leadership, and testing gurus, and on his experience building three testing centers of excellence in the past ten years, Mike shares his successes and failures, tips and traps in building a successful team. This includes determining the purpose of the organization, the types of people needed, and the test processes to be used. Although every organization is different, and what works in one organization may not work in another, Mike is confident that at least one of his “learnings” will resonate with you.

Michael Hendry, UNUM Corporation
Forgotten Wisdom from the Ancient Testers

In our increasingly agile world, collaboration is the new buzzword. But collaboration is hard to do well. Testers are challenged to work directly, effectively, efficiently, and productively with customers, programmers, business analysts, writers, trainers-and pretty much everyone in the business value chain. There are many points of collaboration including grooming stories with customers, sprint planning with team members, reviewing user interaction with users, whiteboarding with peers, and buddy checking. Rob Sabourin and Dot Graham explain what collaboration is, why it is challenging, and how to make it better. Learn how forgotten but proven techniques can help you work more efficiently, improve your professional relationships, and deliver quality products. Join Dot and Rob to hear how “ancient” techniques apply in today’s world, with stories of how these techniques work now.

Dorothy Graham, Consultant
Don’t Bury the Survivors: The Value of Clear Communication

Whether you’re discussing software defects with your test team, analyzing requirements with your BA, or programming in your favorite new language, communication is essential. Lanette Creamer has some tips to help you communicate clearly with any audience.

Lanette  Creamer's picture Lanette Creamer
Management Myth #10: I Can Measure the Work by the Time People Spend at Work

Increasing the amount of time someone spends on work does not directly result in better work. In fact, depending on the person, the opposite may be the case—spending less time at the office may improve the results. Johanna tackles myths of measuring work by time.

Johanna Rothman's picture Johanna Rothman
Journey to Agility: Leading the Transformation

How far can you take agile within an organization? Is it enough to just focus on agile development practices such as Scrum and XP or is something more needed? Agile is much more than just a development methodology. Beyond product development, it can become an organizational strategy for increased success. Skip Angel shares an example of one company's journey from no knowledge of agile to an organization of high agility. He answers many of your questions about transformation that can help your company on its journey to agility, especially how to get started. Skip describes the preconditions a company must be ready to accept-significant organizational changes and the major activities and events that happen during the transformation process. Agile changes organizations in terms of who they are, how they think, and what they can achieve.

Skip Angel, BigVisible Solutions
Implementing Agile in an FDA-regulated Environment

While many industries have adopted agile, the medical device industry, which develops products for life-critical applications-where quality and reliability are clearly a top-priority, remains largely stuck under the “waterfall.” Medical device firms must comply with FDA regulations that overwhelmingly suggest a controlled, phase-gated approach to software development. Unfortunately, many companies and development organizations interpret FDA regulations to require a steep waterfall. Many industry long-timers incorrectly see agile as an undisciplined style of software development. Neeraj Mainkar demonstrates how those in regulated industries can overcome these and other hurdles. At Neuronetics, he helped implement key elements of agile while fully complying with FDA regulations.

Neeraj Mainkar, Neuronetics
Collaboration Workshops: Discover, Plan, and Prepare the Product Backlog

To deliver high-value products, your agile team must reach a shared understanding of prioritized stakeholder needs. Collaborative techniques are best for this type of work, but not all agile teams use them or use them efficiently. Some rely too heavily on written user stories or story maps and fail to address complex topics or resolve requirements conflicts among stakeholders. Ellen Gottesdiener outlines how you can systematically collaborate about the product backlog in nimble, timely workshops that give your team an open venue for working together to make complicated decisions. Ellen explores collaborative techniques for backlog discovery and preparation. She teaches you to use the Seven Dimensions technique to make sure you capture all product needs.

Ellen Gottesdiener, EBG Consulting, Inc.
Restating Scrum: Refining and Extending the Framework

Knowing the rules of chess doesn’t equip you with strategies to win the game-much less make you a chess master. In the same way, many Scrum teams and their organizations know the rules but never consider longer-term strategies for getting the most out of Scrum. Sadly, of the thousands of organizations using Scrum, only a small fraction realizes Scrum’s true potential. To help address this epidemic and offer teams and companies ways to get more out of Scrum, the Scrum Framework has been codified in the Scrum Guide 2011. Rob Maher explains what elements of Scrum were revised and why, and offers practical guidance on avoiding common missteps that plague failing Scrum teams and organizations. Rob describes the extension model which allows the Scrum Guide to be expanded to support related strategies and practices.

Rob Maher, Scrum.org
Performance Appraisals for Agile Teams

Traditional performance evaluations, which focus solely on individual performance, create a “chasm of disconnect” for agile team members. Because agile is all about team performance and trust, the typical HR performance evaluation system is not congruent with agile development. Based on his practical experience leading agile teams, Michael Hall explores how measurements drive behavior, why team measurement is important, what to measure, and what not to measure. Michael introduces tangible techniques for measuring agile team performance-end of sprint retrospectives, sprint and project report cards, peer reviews, and annual team performance reviews. To demonstrate what he’s describing, Michael uses role plays to contrast traditional, dysfunctional annual reviews with agile-focused performance reviews.

Michael Hall, WorldLink, Inc.

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