As engineers and doers, we make rational, well-thought-out decisions based on facts and figures. Or do we? Philippe Kruchten has identified not so rational strategies and tactics software people use while developing new, bold, and complex software-intensive systems. In addition to strategies such as divide-and-conquer, brainstorming, and reuse, Philippe has observed some strange tactics, biases, and reasoning fallacies. If not understood and managed, these “games”-intentional or not-can creep in and pervert the software development process. They go by simple, funny, and sometimes fancy names: anchoring, red herring, elephant in the room, argumentum verbosium, and others. Philippe shares an illustrated gallery of the games software people play and shows you how they combine to become subtle and elaborate political ploys.

Compared to traditional functional testing, security testing requires testers to develop the mindset of real attackers and pro-actively look for security vulnerabilities throughout the software development lifecycle. Using live demos, Frank Kim shows you how to think-and act-like a hacker. Rather than just talking about issues such as Cross Site Scripting (XSS), SQL Injection, and Cross Site Request Forgery (CSRF), Frank shows-live and in color-how hackers abuse potentially devastating defects by finding and exploiting vulnerabilities in a live web application. Find out how attackers approach the problem of gaining unauthorized access to systems. Discover the tools hackers have that you don't even know exist and how you can find critical security defects in your production apps. In this revealing session, you'll learn how to become a better tester and find serious security vulnerabilities in your systems before the bad guys do.

If you have had your testing window reduced or you are being challenged to do more with less, this session is for you. Mari Kawaguchi shares how she and her team embraced these challenges to transform their testing operating model. Sharing her extensive experience, Mari details the road map that elevated her testing organization to a valued and strategic partner within the organization. Mari describes the strategic components of testing-people, process, and technology-and shares how to assess your team’s skills, build subject matter experts, and ensure the right mindset to drive innovation and change. From a process and technology perspective, she outlines early testing engagement and collaboration, risk based testing, root cause analysis of escaped defects, and performance scorecards. Take back a new toolkit of ways to transform your test team into strategic business partners.

In our increasingly agile world, collaboration is the new buzzword. But collaboration is hard to do well. Testers are challenged to work directly, effectively, efficiently, and productively with customers, programmers, business analysts, writers, trainers-and pretty much everyone in the business value chain. There are many points of collaboration including grooming stories with customers, sprint planning with team members, reviewing user interaction with users, whiteboarding with peers, and buddy checking. Rob Sabourin and Dot Graham explain what collaboration is, why it is challenging, and how to make it better. Learn how forgotten but proven techniques can help you work more efficiently, improve your professional relationships, and deliver quality products. Join Dot and Rob to hear how “ancient” techniques apply in today’s world, with stories of how these techniques work now.