Even the healthiest applications don't always thrive in new environments. Deployment errors can occur despite extensive testing—and can be very difficult and expensive to correct. Find out how to give your deployed application the ability to self-diagnose so you can avoid making an eleventh-hour house call.

As a professional test manager or test engineer, you must keep up with the latest test techniques, management practices, and systems technologies. But that is not enough. You also must interact with and, more importantly, learn to influence executive managers and other non-technical project stakeholders. Even today in many companies, testing and test management are not well understood, and their work is unappreciated by non-technical people. Now, it is time for you to take action and do more than simply "get along" in your organization. Join Robert Sabourin for a lively session on developing your hidden and interpersonal skills, including communication, persuasion, problem solving, and teamwork. Find out new ways to work harmoniously with non-technical people while getting your important testing job done efficiently and effectively.

• How to use individual differences and perspectives to your best advantage

So, your company makes money from its Web site. Who else might also be doing the same? While the Web is a profitable venture for many companies, it is often equally profitable for hackers and thieves. Due to unknown vulnerabilities of your Web application, hackers may end up with more profit from your Web site than you do. See examples of hacker techniques-SQL injection, format string attacks, session-based attacks-and a host of others. Find out why the current crop of Web testing tools is not sufficient to thwart hackers and will leave you with a false and dangerous sense of security. Learn the skills and techniques you must know to stay ahead of hackers and find security holes in your Web applications.

• Hidden Web application security vulnerabilities
• Testing skills and techniques to find security holes and prevent breaches
• Tools to help you with security testing Web sites

You never know what you are going to get! Until you explore, it can be hard to tell whether a free, shareware, or open source tool is an abandoned and poorly documented research project or a robust powerhouse of a tool. In this information-filled presentation, Danny Faught shows you where open source and freeware tools fit within the overall test tool landscape. During this double session, Danny installs and tries out several tools right on the spot and shares tips on how to evaluate tools you find on the Web. Find out about licensing, maintenance, documentation, Web forums, bugs, and more. Discover the many different types of testing tools that are available for free and where to find them. Danny demonstrates examples of tools that you can put to use as soon as you get back to the office.