Justin Rohrman writes that measurement is one of the biggest problems he's experienced in test management. How do we measure quality, how do we know those measurements are good, and how do we use them to tell a story to executives? In this article, Justin explains how to speak to your business using measurements.

Many professionals, while having expertise in their technical niche, are sometimes less than perfect at communicating effectively with colleagues from other departments. This can result in departments failing to work effectively together; these departments resemble silos more than a collaborative and cohesive organization. This article will help you identify and understand some of the reasons why teams operate in silos and what you can do to change that.

Jonathan Lindo describes examples of automated test infrastructure utilizing both open source and traditional, independent-software-vendor-sourced software. In addition, he discusses new techniques for extending the value of automated testing by transforming the process from defect finding to defect resolution by reducing the effort required to document, reproduce, and troubleshoot the defects generated from automated tests.

Test data has long been a challenge for testing; privacy legislation, identify theft, and the continued trend towards outsourcing has made it even worse. Just establishing and maintaining a comprehensive test environment can take half or more of all testing time and effort. In this column, Linda Hayes adds in the new and expanding privacy laws that inevitably limit your testing options. Yet from the quagmire of laws and company standards, better testing can emerge.