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New and Improved: Get User Buy-In on Process-Improvement Initiatives When these information architects were assigned to a team that was struggling to achieve CMMI Level 2, they found little user buy-in for the new processes. Find out how introducing user-centered design to the project got everyone involved in the design process and increased the users' satisfaction in the end product.
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Quality-It's All in the Values We are in the business of providing our customers with products. While we may proclaim our commitment to quality, what really matters is how our users experience our products. So, how do we ensure our organization is a quality organization? Examine our values.
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The QA Catchall Pssst. You with the QA hat on. Would you be surprised to learn that you probably don't work in a QA department? Find out why what you are doing may not be QA, and discover some practices you can implement to insure that A really does stand for assurance in your organization.
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Indulge in Code Review Code review is one quality initiative you can't afford to skip. Don't have time for a full-blown, line-by-line review? No problem. Discover how even something as simple as a peer review can benefit your project and ultimately improve your code.
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The Blind Men and the Quality Elephant Lee Copeland takes a look at quality assessment through the filter of John Godfrey Saxe's poem "The Blind Men and the Elephant" and offers an important lesson: When assessing quality, make sure everyone on your project is looking for the same thing.
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QA All-Stars: Building Your Dream Team A testing team can mean success or failure for a project, but developing a team means more than putting a few people together and telling them to test something. Hans Buwalda shares his teambuilding experiences and gives some tips on how you can build the best team for the job.
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Relocate for Reuse All code is not created equal. Learn from a master of the craft how to spot bad code and mold it into good. This month, Mike Clark explains how moving code from one class to another to make it reusable can save you time in the long run.
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What Is Quality, Anyway? All year long we've been asking people in every phase of the software development lifecycle to tell us what quality means to them. We found that while most agree on what quality is, there's still controversy over how to achieve it.
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Lightweight Development. Heavyweight QA Need a place to go to get the solutions you've been craving? Management Fix is what you've been looking for. In this issue, find out how to bring old-school QA practitioners into the new world of development.
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Quality Requires a Better Understanding To continue our series exploring what it means to care about quality and to build better software, we spoke with a software user who now collaborates with developers on Agile projects. Find out what she had to say.
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