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Immunizing Against Predictable Project Failure To be truly successful, a project needs more than a list of requirements and good intentions. Here's a way to use project charters to define the big-picture relationship and expectations between Developers and Management.
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Modeling Organizational Change When you approach a process problem in the way your workgroup functions, you're implementing an organizational change. Organizations are systems of complex interrelationships. Explicit models can help you make strategic changes.
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Measuring Process Improvement Tracking your project goals lets you know how well your improvement program is going, provides visibility early to detect problems, and gives you data to make your future plans more effective. Here's how to measure improvement based on your project's goals and problems.
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Building a Project-Oriented Culture What does it take to support excellence in your software organization? Taking advantage of basic project frameworks and status reporting systems can empower you to effect organizational change from any level. Here's how to make it happen.
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Outsourcing: What to Consider When Supplementing Your Test and QA Capabilities Companies outsource for a variety of reasons, with a variety of expectations. This article describes ways outsourcing can be successful, and reasons outsourcing may fail. This is an in-depth article that sets the stage and discusses numerous scenarios.
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At Your Service A light and effective process with a service-oriented philosophy is key to meeting your organization's needs. Here are eight simple steps for creating a software engineering team that will turn customers into fans.
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Meaningful Metrics Your numbers are solid and your graphs are works of art. Now boost your metrics' value through the roof with some simple annotations that will put all that data in context.
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How Good Is This Software?—A Model to Measure Subjective Data How do you really know how good your software is? Many traditional measures only look at the quantitative aspects of quality. Here's a model to measure and analyze subjective—or qualitative—data about software quality.
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Matching ISO 9000 Registration to Your Organization The chances of getting use from your ISO 9000 certification are greatly enhanced by a registration effort that reflects the real goals and operating principles of your organization. Here are some lessons on how to tailor your effort.
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