Ken Johnston sees today’s software ecosystem in the light of Everything as a Service (EaaS). Operating systems like Windows, Android, and Chrome OS all ship regularly like a service. Browsers automatically update every few weeks, and apps are constantly updating through all the app stores. Although getting a test to pass once and signing off has gone by the wayside for software testing, still we run test cases over and over again. Ken shares how Microsoft took millions of test cases—yes, actually millions—and turned the important ones into measures based on real world telemetry. Massive amounts of data coming in from real devices and real users measure product quality and tie it to key customer satisfaction metrics.

A lot of folks doing testing (QAs, BAs, and Devs alike) are experienced with testing applications through the front end—a graphical user interface or a mobile app. However, Hilary Weaver-Robb says that with this type of testing we often miss the internal web services and APIs that power...

As testers or test managers, being effective mentors, coaches, and leaders is critical to our team’s success. Quite often we also play important roles in driving change, influencing others, and helping individuals, teams, and the business move from where they are to a higher level of...

There are many places to visit it the world and it can be interesting to see “where you’ve been”. There are many places in software for tests to visit, and seeing “where the tests have been” can be very interesting for testers. Dot Graham explains what coverage is, and why it can be...