Conference Presentations

Testing with Styles

Walt Disney is famous for characters like Mickey Mouse and Donald Duck, but there were three special characters he used as thinking tools. No, not Huey, Duey, and Louie, Donald's nephews, but three special character styles. These styles are dreamer, realist, and spoiler. Often Walt participated in meetings having adopted one of these styles. We can also use these styles to guide software development, reviews and testing, user-system interactions, and system-to-system interactions. For testers, the dreamer suggests positive testing to ensure the product works, the realist suggests negative testing in case the user makes mistakes, and the spoiler suggests illogical user actions or destructive testing to focus on unusual or malicious system use.

Erik Petersen, Emprove
STARWEST 2005: Testing Dialogues - Technical Issues

Is there an important technical test issue bothering you? Or, as a test engineer, are you looking for some career advice? If so, join experienced facilitators Esther Derby and Elisabeth Hendrickson for "Testing Dialogues-Technical Issues." Practice the power of group problem solving and develop novel approaches to solving your big problem. This double-track session takes on technical issues, such as automation challenges, model-based testing, testing immature technologies, open source test tools, testing web services, and career development. You name it! Share your expertise and experiences, learn from the challenges and successes of others, and generate new topics in real-time. Discussions are structured in a framework so that participants receive a summary of their work product after the conference.

Esther Derby, Esther Derby Associates Inc
The Venerable Triangle Redux

Jerry Weinberg's venerable triangle problem has been around since 1966 and was popularized in Glenford Myers' book The Art of Software Testing. To assess a tester's effectiveness, many software companies have used the triangle problem as an interview question. But, past studies indicate testers' effectiveness at solving the problem is relatively low. Recent studies by noted experts indicate that a significant number of testers in the industry lack formal training in software testing techniques. Over a three-year period Microsoft conducted several experiments to accurately quantify the effectiveness of testers with different years of experience and skill.

William Rollison, Microsoft Corporation
Risk: The Testers Favorite Four Letter Word

Identifying risk is important-but managing risk is vital. Good project managers speak the language of risk, and their understanding of risk guides important decisions. Testers can contribute to an organization's decision making ability by speaking that same language. Learn from Julie Gardiner how to evaluate risk in both quantitative and qualitative ways. Julie will discuss how to deal with some of the misconceptions managers have about risk-based testing including: Testing is always risk-based. Risk-based testing is nothing more than prioritizing tests. Risk-based testing is a one-time-only activity. Risk-based testing is a waste of time. And risk-based testing will delay the project.

Julie Gardiner, QST Consultants Ltd.
Agile Process Improvement and the Evolution toward Software Factories

The concept of software factories is becoming a hot topic in software engineering circles. So, how can the factory model fit with Agile development practices? Damon Carr makes the case that Agile development is a stepping stone-not an alternative-to software factories. This is not the dreary vision of mindless workers in a factory. Instead, think of highly skilled individuals working with multi-million dollar machinery to develop systems. Even if you are not considering the factory model, Damon offers new practices that can reduce overall Agile development costs by as much as 40 percent. These include explicit refactoring to design patterns in your iterations, quantitative risk management, metrics for understanding the health of your project, and a new approach to team structure.

Damon Carr, AGILEFACTOR
Better Software Conference 2005: Software Production Line Automation with Concurrent Development

In some contexts, the software development process can be optimized when it is thought of-and run-like a highly automated manufacturing production line. Rather than producing many identical widgets like a manufacturing plant, software organizations produce many programming changes. These changes may not be identical like manufactured widgets, but programming changes can start looking a lot like widgets when you look at the big picture. In this session, Tom Tyler describes how to bring the processes and benefits normally associated with manufacturing to software development-efficiency, reliability, and extensive automation. Manufacturing organizations invest heavily in tooling and infrastructure to automate production lines, and they reap great rewards in efficiency.

C Thomas Tyler, The Go To Group Inc
Achieving Meaningful Metrics from Your Test Automation Tools

In addition to the efficiency improvements you expect from automated testing tools, you can-and should-expect them to provide valuable metrics to help manage your testing effort. By exploiting the programmability of automation tools, you can support the measurement and reporting aspects of your department. Learn how Jack Frank employs these tools with minimal effort to create test execution
status reports, coverage metrics, and other key management reports. Learn what measurement data your automation tool needs to log for later reporting. See examples of the operational reports his automation tools generate, including run/re-run/not run, pass/fail, percent complete, and percent of overall system tested. Take with you examples of senior management reports, including Jack's favorite, "My Bosses' Boss Test Status Report"-names will be changed to hide the guilty. Regardless of the

Jack Frank, Mosaic Inc
Legal Compliance in Quality Assurance

In many industries, we must comply with state or federal statutes, government regulations, and other legal standards. The Sarbanes-Oxley Act (SOX) has brought a new awareness to these issues within testing. So, how do you incorporate legal compliance into your QA and test efforts, and how do you get the information you need to do the job well? Elle Ringham, who deals with these important issues every day at Fidelity National Financial, shares her knowledge and experiences. First, she helps you understand the types of legal compliance bodies that can affect applications and offers research methods for industry specific areas of legal compliance, including internal sources, websites, and search strategies. Then, she discusses the artifacts and metrics needed to be maintained

Elle Ringham, Fidelity National Financial
System Implementation Details: Understand, Test, Ignore

Join John Lambert to see examples of implementation details that cause problems in GUI-based applications, APIs, and Web systems. Find out how you can develop skills that will help you test your current product and will transfer to entirely different products in the future.

John Lambert, Microsoft Corporation
Test Improvement for Highly Reliable NYSE Trading Systems

With billions of dollars changing hands every day, financial trading systems demand extremely high accuracy and reliability. So, how do you improve test process performance in the areas of time to market and efficiency and at the same time reduce failures? Over the last three years, using process and project measurement data as a guide, SIAC has focused on doing exactly that. Steve Boycan highlights the key elements of the process changes that have led to SIAC's current performance: the use of a rigorous requirements engineering process; controlled parallel and iterative work flows; changes to the level of abstraction in test documentation; emphasis on test planning, analysis, and design; causal analysis; and improving the test team's skills.

Steve Boycan, SIAC

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