Ken Johnston sees today’s software ecosystem in the light of Everything as a Service (EaaS). Operating systems like Windows, Android, and Chrome OS all ship regularly like a service. Browsers automatically update every few weeks, and apps are constantly updating through all the app stores. Although getting a test to pass once and signing off has gone by the wayside for software testing, still we run test cases over and over again. Ken shares how Microsoft took millions of test cases—yes, actually millions—and turned the important ones into measures based on real world telemetry. Massive amounts of data coming in from real devices and real users measure product quality and tie it to key customer satisfaction metrics.

ers [do|don’t] (help) [prevent|detect] problems.” Throughout his career, Damian Synadinos has encountered many variations of this phrase, which uses just a few small words to express many big ideas. It is important to understand what each word means individually to better understand the...

Do your product teams frequently struggle to have groomed and well-defined stories ready for the developers? Do you find yourselves frequently in “feed the beast” mode to keep your development teams busy? Do your product teams have problems gaining shared understanding across product...

In case you haven’t heard, the leadership landscape has been changing—and continues to change—to keep up with the accelerating pace of business. And agile development has been an incubator of new leadership approaches. It has introduced or fostered many innovative concepts...