When new developers and testers join the company, we want them to learn the “way we do software here.” So we give them the “stone tablets”―the volumes of process documentation― to study. However, the problem is that the details in this documentation are primarily for beginners and don’t...

As testers and test managers, we are frequently asked to report to stakeholders on the progress and results of our testing. Questions like How is testing going? may seem simple enough, but the answer is ultimately based on our ability to extract useful metrics from our work and present...

Eid Passport had a suite of Selenium tests with a bad reputation—difficult to maintain, broken all the time, and just plain unreliable. A tester would spend more than four days to get through one execution and validation pass of these automated tests. Eid Passport was ready to toss these...

Testing wearable devices is fundamentally more complex than any other mobile device. Wearables become extensions of us, so testing should focus on the total user experience—the emotional, physical, and sensory reactions including the biases and mindset of the wearer. It involves testing...