We all talk about conflict. We all experience it. But do we really understand what causes it and how we deal with it? Do we have any idea what to do about it? Much research and study has been done, but that doesn't help when you're in the middle of conflict. You don't have time to...

Testing wearable devices is fundamentally more complex than any other mobile device. Wearables become extensions of us, so testing should focus on the total user experience—the emotional, physical, and sensory reactions including the biases and mindset of the wearer. It involves testing...

In mobile app development, better test design is important to project velocity and user satisfaction. Jon Hagar explores underused or poorly practiced test design automation approaches that you should employ in development and testing. Jon begins by defining the domain of mobile app...

Test process improvement can be done in many ways. In a top-down approach a central organization does all the planning, and then implementation is done when everything is ready. In a bottom-up approach the improvements, developed and implemented in individual projects, are then spread...