As a professional test manager or test engineer, you must keep up with the latest test techniques, management practices, and systems technologies. But that is not enough. You also must interact with-and more importantly learn to influence-executive managers and other non-technical project stakeholders. Even today in many companies, testing and test management are not well understood and are under-appreciated by non-technical people. Now is the time for you to take action and do more than simply "get along" in your organization. Join Robert Sabourin for a lively session on developing your interpersonal skills, including the skills of communication, persuasion, problem solving, and teamwork. Discover new ways to work harmoniously with non-technical people while efficiently and effectively getting your important testing job done.

You've heard of eXtreme Programming (XP) and perhaps Scrum. How about Crystal Clear, Adaptive Software Development, Dynamic Systems Development Method, Rational Unified Process for Agile Development, and Feature Driven Development? These are some of the many variations of Agile development methods. Join Jeff McKenna as he explores the many flavors of Agile development methods and explains the similarities and differences. Find out what aspects of Agile development can help your organization’s development team in its particular environment. If you are considering Agile development and need to decide in which direction to go, this session is for you. Although a one-hour session cannot provide all the information you will need, you can explore what is common-the philosophy, the values, the characteristics-and what is different-the methods, the coverage, the costs-about different Agile approaches.

"QA is the bottleneck” ... "Why does QA take so long?" ... "You need to test faster." Often, key project stakeholders either do not understand QA or have difficulty quantifying the effects that increasing or decreasing test time will have on the project. First American CREDCO found the solution was to turn QA into a full service organization, complete with a "Quality Rainbow" menu of options to be purchased. Want it quicker and willing to accept a higher risk? Then select from Column 1. Want low risk and willing to take the time to ensure the product is pristine? Then select from Column 5. Whether your test team is small or large, you can learn to "in-source" QA services, set time and efforts expectations up front, and measure the value of QA activities so that QA does not become a roadblock to project success.

• A method to specify and quantify the services provided by a QA group

Design and architecture decisions made early in the project have a profound influence on the testability of an application. Although testing is a necessary and integral part of application development, architecture and design considerations rarely include the impacts of development design decisions on testability. In addition, build vs. buy, third party controls, open source vs. proprietary, and other similar questions can affect greatly the ability of an organization to carry out automated functional and performance testing-both positively and negatively. If the software or service is delivered to a separate set of end-users who then need to perform testing activities, the problems compound. Join Jay Weiser to find out about the important design and architecture decisions that will ensure more efficient and effective testability of your applications.