customer value
Articles
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Agile ALM for Delivering Customer Value: Getting Started In this first part of a two-part series, Mario Moreira writes that a reasonable application lifecycle management (ALM) product will have a common user interface for utilizing the ALM functionality. It will also include a meta-model and process engine to parse and share information across and amongst the various functions within the ALM framework. These technical needs must be accompanied by a strong business case for delivering higher customer value and new approaches for seamless integration. |
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Agile ALM for Delivering Customer Value: Back-end Disciplines In this second part of a two-part series, Mario Moreira explores the back-end disciplines of a lifecycle that establishes an ALM framework centering on customer value. If your organization has adopted agile and you are looking at building your ALM framework, consider an infrastructure and tooling that will help you establish and build customer value throughout the lifecycle. |
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Helping the Customer Stick to the Purpose of a User Story Lisa Crispin writes that you need to understand the purpose of a user story or feature. Start with the "why." You can worry later about the "how." The customers get to decide on the business value to be delivered. They generally aren't qualified to dictate the technical implementation of that functionality. It's up to the technical team to decide the best way to deliver the desired feature through the software. |
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Agile Customer Validation Vision When applying validation, should you limit yourself to the end-of-sprint review or demo—the practice most people associate with agile validation—or should you utilize other validation types where customers provide feedback? Where do the customers who attend validation sessions come from? In this article, you will learn about the importance of the ACVV and how to establish a vision to benefit the product and each project therein. |
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