personal improvement

For most of his career in test/QA, Jason Wick found the prevailing sentiment to be us vs. them—testers vs. developers or the project team vs. the business. And this mindset does not work on a cross-functional product team where everyone must share goals and be willing to put the team goals ahead of all other agendas. During his past year of leading a product delivery team, Jason Wick has discovered that establishing this team goals mindset is no easy task. However, with hard work—and, yes, some setbacks—his team members have indeed transformed from a group of people doing work into a cohesive team that shares goals, does what is necessary to break down walls, and celebrates success when they achieve team goals. This transformation took place slowly but almost exclusively via non-technical means.

What Sue Uyetake calls IT Poetry—or distilled learning—is a great communications approach. A way of distilling “What Is” statements as a troubleshooting tool and a way to lighten the moment, IT Poetry has resonated with Sue and her teams. See how you can use IT Poetry to diffuse charged situations with no blame attached, get to the root cause of issues in a retrospective, or help resolve many of the little problems that crop up and can ruin your day. Join Sue as she sheds a new light on some highly charged and negative workplace situations. With examples from her own experience and those shared by participants, Sue shows you how to tweak situations to empower the future by ridiculing the past. See for yourself and walk out with the ability to compose a line or two that allows you to chuckle to yourself in any project situation—while learning from it!

Are you having a difficult time finding female engineers to join your teams? Are you currently working on a project which seems to be going nowhere? Have you ever engaged in what you thought was customer-driven work only to later discover it was stakeholder-driven? When it comes to...

Agile teams are solving real-world complex problems every day. These problems require creative problem solving by team members. In its truest sense, brainstorming is intended to be a practical approach to this task. Brainstorming entails “using the brain to storm a creative problem and...