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You want to know exactly what your users in the field are experiencing. In most cases, they aren’t going to take the time to tell you. Maybe the solution is automated data collection.

You may deserve a promotion to management, but are you prepared for the challenges that next level may bring? Find out how practicing managerial skills on your technical tasks can help ease the transition.

Kathy Iberle reveals how her definition of quality changed when her job did.

Agile projects draw testers out of the background and into the spotlight. Testers play a distinctive role and drive product development by creating acceptance tests before any code is even written. Johanna Rothman sets the stage and explains the benefits of giving testers their chance to shine.

This paper will help you understand approaches to test automation that have worked, identify some common requirements for success, determine which contexts favor the different approaches, contrast benefits and risks of using different product

This paper will teach you the keys to test automation success and tell you how to design test library architectures. Also discussed are the pros and cons of using test automation tools.

Shoestring automation can help your team identify viable solutions that are available at the lowest possible price. It's also important to know what commercial tools are available for use and understand when you're better off using them.