kano model

Articles

Delight Your Customers Excite and Delight Your Customers by Using the Kano Model

Chandra Munagavalasa writes that because the requirements change over time, the product backlog is never complete. As the project progresses and more detailed information becomes available, the product backlog items and their rankings change continually. One of the many techniques available for ranking the product backlog is the Kano model.
Chandra Munagavalasa's picture Chandra Munagavalasa
April 28, 2014
A Productivity Comparison of Kanban and Scrum

Charles Suscheck compares the levels of productivity of Scrum and Kanban through a hands-on experiment that he and his team personally participated in. Learn the upsides and warnings about each practice to help you decide what might work best for you and your team on your next project.
Charles Suscheck's picture Charles Suscheck
October 5, 2011
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