Using the iterative and incremental agile development framework Scrum should help manage product development, but some teams still have difficulty delivering features in a predictable manner. This organization decided to address the mismatch between what was being committed and what was accomplished by doing an experiment in work transparency.
Yogi Berra famously said, “You can observe a lot just by watching.” In this article, Payson shares some of what he’s learned about leadership just by listening. Learn how transparency and iterative improvement can maximize the results of great leadership.