Cognitive Illusions in Development and Testing

We are all familiar with optical illusions: we see something that turns out to be not as it first appeared. We are subject to self-deception in technical areas as well, which is referred to as cognitive illusions. Drawing upon real-life examples, Dorothy Graham explores some of the ways in which we deceive ourselves and the reasons why we do it. Learn how "turning a blind eye" to issues which are vitally important-such as quality and planning-can often result in failed measurement programs; seldom done post-project reviews; heightened anxiety for developers, managers, and testers; and a "blame" culture mentality.