Devices and Desires: How Do Humans Experience Software?

[presentation]
by
Isabel Evans
Summary: 

We consume and still we desire more—more devices, more apps, more data, more bandwidth, more connectivity. The more we have, the more we want. We assume that to be true—those of us who work in the software industry. But is that true? To understand what is really required of our products, we need to design and test a pyramid of interlocking quality attributes that, together, make for an optimum experience. Isabel Evans discusses why and how we can evaluate UX and what is takes to deliver better UX to our customers. Isabel looks at the needs of the individual software user in conjunction with pressures from the commercial imperatives from the business and external forces from government, the environment, and the needs of society. To test the UX and thus deliver a good experience, we first need to understand the humans who use our products and match their needs and desires to the software’s user experience.

About the Presenter

Independent quality and testing consultant Isabel Evans has more than thirty years of IT experience in the financial, communications, and software sectors. Her work focuses on quality management, software testing, and user experience (UX). Isabel authored Achieving Software Quality through Teamwork and chapters in Agile Testing: How to Succeed in an eXtreme Testing Environment , The Testing Practitioner , and Foundations of Software Testing . A popular speaker and storyteller at software conferences worldwide, Isabel is a fellow of the British Computer Society and a twenty-year member of software industry improvement working groups, and she received the 2017 EuroSTAR Testing Excellence Award. Connect with Isabel on LinkedIn, Twitter, or her website.

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