Managing the Management Balancing Act

Great test managers wear many hats and must know how to balance the company's demands for returns against the need to build capacity and skills within their team-all without breaking a sweat. Test groups are often under-funded and test managers run themselves ragged trying to be all things to all people. From her many years of contact with both senior management and test managers, Johanna Rothman discusses ways to navigate through typical test management traps, such as: how to effectively move people from area to area or project to project; when to say "No;" when to let a project go; and how to speak to management in language they understand. Johanna offers techniques you can use to succeed at the test management balancing act.