A Pragmatic Approach to Improving Your Testing Process

Although most test managers know they need to improve their processes, many don't know how to go about it. How do you understand the effectiveness of your current test process and then move forward for quick wins and long-term gains? Clive Bates presents a step-by-step approach to gather information on the existing process using special questionnaires and interviews that help you compare your organization with others and identify short and long-term improvement activities. Find out how to package these improvement activities and present them to management and gain their commitment. Once changes start to happen, learn to monitor your testing to determine the impact of your actions and how to properly guide improvement activities. Learn how to conduct project retrospectives, identify what metrics to gather before and after the improvements, and report your successes. Introduce your improvement ideas with confidence and guarantee their success.