Quantifying the Cost of Test Escapes

Creating an effective test strategy is an expensive undertaking for complex software applications. While the money invested in the process is relatively easy to measure, the return on that investment (ROI) is much harder to quantify. Duncan Lane discusses an objective, metrics-driven approach his organization employs to evaluate the financial benefits of testing and to assess the right level of investment in testing. Find out how to identify the best areas for future investment in testing at your company. Use a quantitative approach to analyze your test processes, and identify the improvements needed to produce the product quality your organization expects.

• Determine the ROI of testing in your organization
• How to develop and use bug impact and bug cost metrics
• Methods for quantifying hard and soft cost factors for defects