Successful Software Managment: Fifteen Lessons Learned

We normally think about process improvement as something applied to projects. But process improvement is also for people-and even for managers. Join Johanna Rothman as she shares lessons she's learned and management improvements she's made during her years in management. Like many other technical managers, Johanna became a manager by rising through the technical ranks. And, like many other managers, she had plenty of technical training and mentoring but had to learn management skills the hard way-through trial and error. Johanna describes fifteen lessons she has learned as a manager and offers tips and techniques to help you avoid difficult situations. Learn how to motivate your team and raise their level of work-and how to manage yourself.

• What is the software manager's real job
• How to create an effective work environment
• How to help people do their best work