The Testing Center of Excellence

When it comes to system and acceptance testing, project teams often end up scrambling for resources, late in the project schedule. The test team must be assembled or expanded, learn the application, and improve their skills before testing begins. When the project ends, the team is downsized or disbanded and its knowledge, skills, and experience are all diminished or lost. David Wong thinks there is a better way-organize skilled individuals into a Testing Center of Excellence (TCOE) to leverage their built-up expertise and application knowledge. A TCOE increases operational efficiencies and provides your organization with one-stop shopping for all testing services. The TCOE is responsible for scheduling test cycles, recruiting and training new staff, and retaining a pool of talented test professionals. Staff and infrastructure pooling saves money and allows easier movement between functional and structural testing while allowing the TCOE to deliver high value services such as root cause analysis, performance testing, and security testing. Come and see if a Testing Center of Excellence is in your future.

• The benefits of and steps necessary to create a shared testing services model
• How to standardize on the best testing tools and approaches
• An approach to continuously build testing expertise