Testing Retail VR Applications

Traditional test approaches break down when applied to retail virtual reality systems. In this presentation, Nimesh Patel will share his experience developing a novel approach to retail VR testing that uses a blend of exploratory research and business- and user-focused testing strategies. Nimesh juggles the needs of a rich collection of company stakeholders, diverse clients, and highly specialized VR team members in order to draw critical insights from VR testing. Exploratory research of other retail VR applications was used to identify many domain-specific risks by studying their successes and failures. Nimesh will share details about the testing problems he solved, what retail VR applications are expected to do, the importance of collaboration with user experience experts, and the impact of many nonfunctional elements such as performance, intuitiveness, and VR equipment risks. You will learn how over-reliance on requirements or design compliance can lead to insufficient testing, new approaches for testing VR, and that even if the retail VR applications function correctly, it doesn’t mean that the application has any value to customers.