Turning Conflict into Collaboration

One stakeholder says "Zig." Another says "Zag." There's no compromise in sight, and the project deadline looms closer. Between the rock and the hard place? Welcome to the real world of software development. We don't have to like conflict, but our ability to successfully deliver quality projects can depend on how well we navigate conflict. Andy Kaufman introduces you to conflict handling modes that describe different approaches to deal with conflict. Understanding these modes can help you get beyond your typical conflict responses to more effective responses that provide an opportunity for greater collaboration. How do you deal with an overly emotional stakeholder or a developer who is ignoring your requests? Learn to identify the different conflict handling modes, understand your own personal tendencies, and improve your ability to deal with and reduce conflict. Join Andy to explore real-world project conflict and leave with powerful new approaches for turning conflict into collaboration.