Your Development and Testing Processes Are Defective

Verification at the end of a software development cycle is a very good thing. However, if verification routinely finds important defects, then something is wrong with your process. A process that allows defects to build up-only to be found and corrected later-is a process filled with waste. Processes which create long list of defects are . . . defective processes. A quality process builds quality into the software at every step of development, so that defect tracking systems become obsolete and verification becomes a formality. Impossible? Not at all. Lean companies have learned how wasteful defects and queues can be and attack them with a zero tolerance policy that creates outstanding levels of quality, speed, and low cost-all at the same time. Join Mary Poppendieck to learn how your organization can become leaner.