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Anger Management

Have you ever felt like screaming at a customer, clobbering your manager, or trashing a teammate’s favorite digital device? Occasional anger is normal, but frequent anger can be harmful.

Naomi Karten's picture Naomi Karten
Overcome Marketing Analysis Paralysis Overcome Marketing Analysis Paralysis: Three Steps to Agile Marketing

If you’re not actively marketing all the time, you’re letting the parade pass you by. To take advantage of ever-present, ever-changing opportunities, your team can use agile techniques to help with marketing.

Jascha Kaykas-Wolff
Problem Solving: Deadlines and Context

One of the more difficult challenges people and teams have in the face of deadline pressure is taking time to consider how to approach a problem rather than just diving in with a solution approach that you know will work.

Steve Berczuk's picture Steve Berczuk
The $7 Billion Boo-boo

Talk about a costly testing “oops.” Microsoft is facing a potential fine of up to 10 percent of its revenue, or about $7 billion, over failing to verify that one of its Windows upgrades didn’t meet the terms of an antitrust settlement with the European Union.

Linda Hayes's picture Linda Hayes
Think of the People First

Johanna Rothman tackles the Paterno/Sandusky scandal and notes that the truth has a way of always coming out. Will you still have your integrity when the truth emerges?

Johanna Rothman's picture Johanna Rothman
From One Expert to Another: Markus Gärtner From One Expert to Another: Markus Gärtner

Markus Gärtner is a tester and the author of ATDD by Example. In this interview with Zeger van Hese, Markus talks about his new book, the software craftsmanship movement, and “Beyond Testing,” a workshop he’ll be delivering later this year.

Zeger van Hese's picture Zeger van Hese
Hours, Velocity, Siloed Teams, and Gantts

Johanna Rothman shares some tips for project and program managers turned ScrumMasters who are adopting agile. If your management won’t allow you to take training, start reading.

Johanna Rothman's picture Johanna Rothman
Leading Your Team Through Difficult Times Leading Your Team Through Difficult Times

When a project isn't going well, it's important to stay on track and keep the current and future project tasks in perspective. How do you keep your team focused on the project at hand and your client confident and calm?

Brad  Egeland's picture Brad Egeland
Give Positive Feedback Before Negative? Maybe Not

Many people are familiar with the build-break-build method of starting with positive feedback, then the negative, and then more positive. But is that the most effective way to convey your compliments and criticism? Recent research has been done to determine the most effective, and polite method.

Naomi Karten's picture Naomi Karten
Management Myth #6: I Can Save Everyone Management Myth #6: I Can Save Everyone

Not every employee is salvageable, and it’s almost always a case of cultural fit. If you’ve provided honest and open feedback and the employee can’t or won’t change, it’s up to the manager, or the self-managing team, to help the employee move on.

Johanna Rothman's picture Johanna Rothman

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