Almost every manager I know wants to know when a project will be done. Some managers decree when a project will be done. Some managers think they can decree both the date and the feature set. There is one other tiny small subset, those managers who ask, “When can you finish this set of ranked features?”

Giving your clients the opportunity to voice their opinions after conducting business with you is a great way to express your interest in continuing to work with them. Just make sure you're earnest in hearing their thoughts and that you don't simply think this is accomplished with a survey alone.

Agile software development always felt intuitive to me. Developing software incrementally, in close collaboration with the customer is the obvious way to deal with the uncertainty inherent in both software requirements and implementation. The technical practices of automating necessary but time consuming tests, and deploying, early and often are the obvious ways to give an team the ability to evaluate the  functionality you have and to to decide if the software works as expected. And it's also important to decide if what you built still makes sense given the current environment.

Continuing the conversation from last week, Andy Singleton followed up on my post on being done with this post. Which is good as this is one of those questions that sounds simple in theory, but in practice contains some subtlety.