Do your homework when shopping for a CM tool. This article teaches you how to bypass the marketing hype to select the tool that will work best with your company's processes and tasks.

There's a lot more to managing software teams than understanding the technology. Do you know how to elicit requirements from users? Do you work well with management? Do you have a knack for asking the right questions at the right time? Not knowing where to put the semicolons in a line of code isn't a big deal. Knowing how to lead people–that's a big deal. Elisabeth Hendrickson explains how to bring your own unique talents and skills to the table.

In the authors' experience, sharing testing and development tasks is a viable option when the test staff can architect the tests. However, it requires the full support of everyone involved–testers, developers, and managers. All staff members must be committed to delivering a high-quality product and have a common vision of how to achieve this goal. Suzan Noden and Jennifer Mingee describe their experience sharing testing tasks with development.

Translating customer requests into software requires exploration, learning, and discovery. As such, this Reference Point lists resources you can use to learn more about requirements exploration and modeling. Ellen Gottesdiener—a recognized authority on software requirements—provides her top recommendations for books, journals, and online resources on the subject.