Technical Editor Brian Marick introduces the first issue of STQE magazine. He says the magazine "is for people who get their hands dirty, whether by writing tests, cranking out code, managing others, or--perhaps the hardest task of all--being the internal QA consultant who has no direct authority but must somehow persuade ten projects with impossible deadlines to think strategically."

The next time someone says to you something like, "You can't test quality into a software project," you might reply, "Well, you can't manage it in either." There may be a pregnant pause, but perhaps it will lead to thoughtful discussions about testing and quality. At the very least, it'll make those twin subjects a whole lot less (shh!) Dullsville and boring!

This article makes three points. First, errors happen. Second, systems can encourage errors. Third, a basic understanding of the kinds of errors humans make can help us design better systems. Here are some suggestions to help avert trouble.
 

You have a Y2K effort in place, and it's all about preparation for an event you know is coming. What have you overlooked that’s going to bite you? This article will help give you 20-20 foresight to anticipate potential "gotchas."