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The Metrics Minefield In many organizations, management demands measurements to help assess the quality of software products and projects. Are those measurements backed by solid metrics? How do we make sure that our metrics are reliably measuring what they're supposed to? What skills do we need to do this job well? Measurement is the art and science of making reliable and significant observations. Michael Bolton describes some common problems and risks with software measurement, and what we can do to address them. Learn to think critically about numbers, what they appear to measure and how they can be distorted. Improve the quality of the information that we're gathering to understand the relationship between observation, measurement, and metrics. Evaluate your measurements by asking probing questions about their validity.
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Michael Bolton, DevelopSense, Inc.
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A Test Manager's Transformation Toolkit If you have had your testing window reduced or you are being challenged to do more with less, this session is for you. Mari Kawaguchi shares how she and her team embraced these challenges to transform their testing operating model. Sharing her extensive experience, Mari details the road map that elevated her testing organization to a valued and strategic partner within the organization. Mari describes the strategic components of testing-people, process, and technology-and shares how to assess your team’s skills, build subject matter experts, and ensure the right mindset to drive innovation and change. From a process and technology perspective, she outlines early testing engagement and collaboration, risk based testing, root cause analysis of escaped defects, and performance scorecards. Take back a new toolkit of ways to transform your test team into strategic business partners.
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Mari Kawaguchi, Bank of America
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The Vital P's of Testing: Purpose, People, and Process When building a testing organization, where do you start? Technical skills? Domain knowledge? Testing experience? The cheapest resource? A set of testing tools? A formal test process? Mike Hendry suggests that before looking for staff or tools, you must ask-and answer-fundamental questions about the planned organization. Drawing on the collective wisdom of many management, leadership, and testing gurus, and on his experience building three testing centers of excellence in the past ten years, Mike shares his successes and failures, tips and traps in building a successful team. This includes determining the purpose of the organization, the types of people needed, and the test processes to be used. Although every organization is different, and what works in one organization may not work in another, Mike is confident that at least one of his “learnings” will resonate with you.
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Michael Hendry, UNUM Corporation
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Forgotten Wisdom from the Ancient Testers In our increasingly agile world, collaboration is the new buzzword. But collaboration is hard to do well. Testers are challenged to work directly, effectively, efficiently, and productively with customers, programmers, business analysts, writers, trainers-and pretty much everyone in the business value chain. There are many points of collaboration including grooming stories with customers, sprint planning with team members, reviewing user interaction with users, whiteboarding with peers, and buddy checking. Rob Sabourin and Dot Graham explain what collaboration is, why it is challenging, and how to make it better. Learn how forgotten but proven techniques can help you work more efficiently, improve your professional relationships, and deliver quality products. Join Dot and Rob to hear how “ancient” techniques apply in today’s world, with stories of how these techniques work now.
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Dorothy Graham, Consultant
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Don’t Bury the Survivors: The Value of Clear Communication Whether you’re discussing software defects with your test team, analyzing requirements with your BA, or programming in your favorite new language, communication is essential. Lanette Creamer has some tips to help you communicate clearly with any audience.
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Management Myth #10: I Can Measure the Work by the Time People Spend at Work Increasing the amount of time someone spends on work does not directly result in better work. In fact, depending on the person, the opposite may be the case—spending less time at the office may improve the results. Johanna tackles myths of measuring work by time.
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Journey to Agility: Leading the Transformation How far can you take agile within an organization? Is it enough to just focus on agile development practices such as Scrum and XP or is something more needed? Agile is much more than just a development methodology. Beyond product development, it can become an organizational strategy for increased success. Skip Angel shares an example of one company's journey from no knowledge of agile to an organization of high agility. He answers many of your questions about transformation that can help your company on its journey to agility, especially how to get started. Skip describes the preconditions a company must be ready to accept-significant organizational changes and the major activities and events that happen during the transformation process. Agile changes organizations in terms of who they are, how they think, and what they can achieve.
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Skip Angel, BigVisible Solutions
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Implementing Agile in an FDA-regulated Environment While many industries have adopted agile, the medical device industry, which develops products for life-critical applications-where quality and reliability are clearly a top-priority, remains largely stuck under the “waterfall.” Medical device firms must comply with FDA regulations that overwhelmingly suggest a controlled, phase-gated approach to software development. Unfortunately, many companies and development organizations interpret FDA regulations to require a steep waterfall. Many industry long-timers incorrectly see agile as an undisciplined style of software development. Neeraj Mainkar demonstrates how those in regulated industries can overcome these and other hurdles. At Neuronetics, he helped implement key elements of agile while fully complying with FDA regulations.
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Neeraj Mainkar, Neuronetics
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Collaboration Workshops: Discover, Plan, and Prepare the Product Backlog To deliver high-value products, your agile team must reach a shared understanding of prioritized stakeholder needs. Collaborative techniques are best for this type of work, but not all agile teams use them or use them efficiently. Some rely too heavily on written user stories or story maps and fail to address complex topics or resolve requirements conflicts among stakeholders. Ellen Gottesdiener outlines how you can systematically collaborate about the product backlog in nimble, timely workshops that give your team an open venue for working together to make complicated decisions. Ellen explores collaborative techniques for backlog discovery and preparation. She teaches you to use the Seven Dimensions technique to make sure you capture all product needs.
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Ellen Gottesdiener, EBG Consulting, Inc.
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Restating Scrum: Refining and Extending the Framework Knowing the rules of chess doesn’t equip you with strategies to win the game-much less make you a chess master. In the same way, many Scrum teams and their organizations know the rules but never consider longer-term strategies for getting the most out of Scrum. Sadly, of the thousands of organizations using Scrum, only a small fraction realizes Scrum’s true potential. To help address this epidemic and offer teams and companies ways to get more out of Scrum, the Scrum Framework has been codified in the Scrum Guide 2011. Rob Maher explains what elements of Scrum were revised and why, and offers practical guidance on avoiding common missteps that plague failing Scrum teams and organizations. Rob describes the extension model which allows the Scrum Guide to be expanded to support related strategies and practices.
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Rob Maher, Scrum.org
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