As if releasing a quality software project on time were not difficult enough, poor management dealing with planning, people, and process issues can be deadly to a project. Presenting a series of anti-pattern case studies, Ken Whitaker describes the most common deadly habits-and ways to avoid them. These seven killer habits are mishandling employee incentives; making key decisions by consensus; ignoring proven processes; delegating absolute control to a project manager; taking too long to negotiate a project's scope; releasing an "almost tested" product to market; and hiring someone who is not quite qualified-but liked by everyone. Whether you are an experienced manager struggling with some of these issues or a new software manager, you'll take away invaluable tips and techniques correcting these habits-or better yet, avoiding them altogether.

For the past couple of years, Dan North has been working with and studying teams who are dramatically more productive than any he's ever seen. In weeks they produce results that take other teams months. One of the central behaviors Dan has observed is their ability to embrace uncertainty, holding multiple contradictory opinions at the same time and deferring commitment until there is a good reason. Embracing uncertainty lies at the heart of agile delivery and is one of the primary reasons organizations struggle with agile adoption. We are desperately uncomfortable with uncertainty, so much so that we will replace it with anything-even things we know to be wrong. Dan claims we have turned our back on the original Agile Manifesto, and explains why understanding risk and embracing uncertainty are fundamental to agile delivery-and why we find it so scary.

As engineers and doers, we make rational, well-thought-out decisions based on facts and figures. Or do we? Philippe Kruchten has identified not so rational strategies and tactics software people use while developing new, bold, and complex software-intensive systems. In addition to strategies such as divide-and-conquer, brainstorming, and reuse, Philippe has observed some strange tactics, biases, and reasoning fallacies. If not understood and managed, these “games”-intentional or not-can creep in and pervert the software development process. They go by simple, funny, and sometimes fancy names: anchoring, red herring, elephant in the room, argumentum verbosium, and others. Philippe shares an illustrated gallery of the games software people play and shows you how they combine to become subtle and elaborate political ploys.

In many development organizations today, quality is the responsibility of everyone on the project-both developers and testers. However, getting devs fully engaged in this testing continues to be a challenge. Andrew Prentice describes two approaches-blitz testing and mentored testing-that help Atlassian’s developers gain the skills they need to improve code quality before the testers get their hands on the application. He shares how they structure and organize blitz tests-group test sessions, the various roles participants play in them, and how to foster their viral adoption. Andrew also describes mentored testing, including its potential risks and mitigation options. He examines the skills and tools testing teams need to implement these techniques with their devs.