teams
Articles
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Effective Leadership Communication In most workplaces, there’s an institutional hierarchy that may influence how we react in situations that require us to step up. Navigating effective communication means knowing when we should listen quietly to leaders and when we should challenge or question. |
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Old Habits Die Hard It’s easy to develop habits in one environment that don’t translate to a new environment. Here are some tips to keep old habits from holding you back. |
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Weekend Testing Comes to the Americas Inspired by the success of India’s Weekend Testing movement, Michael Larsen saw a need for a group closer to home. The Weekend Testing Americas chapter invites testers from across the Western Hemisphere to join an informal, distributed group of their tester peers to learn and perfect their craft. |
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I’ve Got Your Back Having similar motivations and processes may help to establish a team, but you and your coworkers won’t be the best teammates you can be until you also have each other’s back. Here, Johanna Rothman and Gil Broza describe valuable approaches to whole-team support, including banking trust and building shared responsibility. |
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Dealing with Troublesome People Have you ever had to contend with a demanding developer? A testy tester? A cantankerous customer? Why oh why do people act that way? Rather than wondering why they act that way, it can be helpful to consider the circumstances that might account for their behavior. |
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Harvesting Stakeholder Perspectives to Organize Your Backlog When Mary Gorman and Ellen Gottesdiener facilitated a game called The Backlog Is in the Eye of the Beholder for the Boston chapter of the International Institute of Business Analysis, both the players and the facilitators learned some important lessons in organizing a project requirements backlog. In this article, they describe the game and what it revealed, including the value of truly knowing your stakeholders. |
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The Shape of Change on Agile Teams Many times, Scrum Masters and agile coaches are confronted with the need to change a team that seems to be stuck in its own behavior. And though team members may be willing to change, they just can’t seem to get out of their current situation. The author sheds a new light on this difficult problem and proposes to change the environment instead of the team. |
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Thoughts from Mid-Project My team is in the middle of one of the hardest projects—we call them "themes"—we’ve ever tackled. We’re a high-functioning agile team that has helped our company grow and succeed over several years now—we “went agile” in 2003. Here’s one thing I know for sure: No matter how many problems you solve, new challenges will pop up. |
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How to Resolve Disputes So Everyone Wins It's a special skill to be able to terminate disputes amicably. In this week's column, Naomi Karten offers suggestions for how to resolve disputes so that none of the parties suffers from black eyes or bruised egos. |
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Four Frequent Feedback-Gathering Flaws Giving your customers the opportunity to provide feedback is great, but only if you don't fall into one of the four traps that Naomi Karten describes in this article. Let your customers know that not only do you want their feedback, but that you'll actually use the important info they give you. |
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