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Communicating Up

Have you ever read the latest memo from top management and wondered, "What are they thinking? This will never work!" Sometimes we have information that management doesn't have. How we put that information in front of management can determine whether they hear us or not. Esther Derby gives some advice on communicating up the chain.

Esther Derby's picture Esther Derby
Ten Ways to Guarantee Project Failure

Naomi Karten specializes in helping companies succeed in their projects. In this column, however, she gives tongue-in-cheek advice on how to make a project fail. Read on to see if these steps to failure are part of your organization's modus operandi.

Naomi Karten's picture Naomi Karten
Venus and Mars in the Workplace

In the "Venus and Mars" series of mainstream relationship books, author John Gray attests that differences in outlook and inherited traits account for relationship problems between genders. His position is that men and women come from inherently different places and therefore approach things from inherently different perspectives. In this week's column, Carol Dekkers explores how some of the issues in software development might be similarly rooted in differences between the software development and customer communities.

Carol Dekkers
Computer Bribery

"There's a little something in it for you if the product is ready for testing next week." To make a date, have you ever resorted to offering or accepting such a payout? You don't often encounter the technique in management books, but we all know that people can be motivated by money. In this week's column, Sheryl Smith imagines a scenario where the equipment is "bribed" to speed delivery. Read on for the point of view from inside the computer.

Sheryl Smith
What Does Your Title Say About Your Job?

"That which we call a rose by any other name would smell as sweet." True, sloppy naming schemes may be all right in some cases. But as Johanna Rothman explains in this column, when software professionals are looking for a job, hiring, or negotiating work assignments, it's crucial for their job titles to accurately portray the work they do. Read on to see if you agree with the definitions Johanna assigns to the more common QA-related job titles.

Johanna Rothman's picture Johanna Rothman
What To Do When What You're Doing Isn't Working

If at first you don't succeed, try, try again. But if you keep trying the same things that worked for you in the past, and they're not working for you now, you might never succeed. In this column, Eileen Strider shows you how to tap new sources for fresh approaches to tackling problems.

Eileen Strider
But I Don't Have Time!

Overworked software professionals sometimes skip things they know they should do, because they "don't have time." In this week's column, Karl Wiegers asks you to think about what you really mean when you say you don't have time, and he cautions you to take time to make time.

Karl E. Wiegers
Troubled Times

Market analysts say the economy is recovering from the recession. But it seems that every day we read about another company laying off workers and the tough IT job market. All this has Eileen Strider wondering, in this week's column, how you are faring and what kind of support you are both giving and receiving during these tough times.

Eileen Strider
How to Make Risk Conversations More Effective

Project managers may be reluctant, even unwilling, to discuss problems that testers discover in a project. In this column, management expert Johanna Rothman gives tips on how best to tell management that "the sky is falling," and how to respond if they don't want to hear about potential problems before they occur.

Johanna Rothman's picture Johanna Rothman
Managers and the Helpitis Malady

Most of us want to be helpful. It's satisfying knowing that we've been able to solve a problem for another person. But what about those times when the other person doesn't really want our help? In this column, Eileen Strider shows how to offer "healthy" assistance, without giving in to the sickly variety.

Eileen Strider

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