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Many people have questions about how to manage multi-team projects, and Ronica Roth explains how this can be accomplished in this article. Through coordination and open, constant communication, your multi-team projects will no longer cause head headaches, but will result in positive productivity.

A vendor left me a phone message. He began by thanking me for visiting his booth at a conference at which I was a speaker. He told me his product was just what I needed—it would solve some of my biggest problems—and he assured me I’d benefit in many ways. He then asked if I’d call him back so we could continue the conversation.

Conversation? What conversation? This fellow had mastered the Art of the One-Way Dialogue!

Observing customers in a usability lab can be invaluable for improving product design. But, once your software leaves the lab, do you know what your customers are actually doing and whether or not your software meets their expectations? Learn how engineers on the Microsoft Office team apply a variety of software telemetry techniques to understand real-world usage, how the results drive product improvements, and how you can apply similar techniques.

Inspired by the success of India’s Weekend Testing movement, Michael Larsen saw a need for a group closer to home. The Weekend Testing Americas chapter invites testers from across the Western Hemisphere to join an informal, distributed group of their tester peers to learn and perfect their craft.

My lunch-mate and I were seated quickly. Time passed, yet no one took our order. I’m not the most patient person in the world, but on this occasion, I was willing to wait my turn.

Why? Because the waitresses were dashing about breathlessly. They never just sauntered. They never moseyed. They never even dillydallied. They hustled and bustled, racing from table to table, into the kitchen, out of the kitchen, somehow managing never to spill a drink or drop a tray.

With all of agile's documented successes, the methodologies are being used in areas never before seen. Scott W. Ambler looks into why agile is as popular as it is, and why its popularity will only increase in the future.