It's easy to split user-experience experts and software architects into different categories and still grant them equal importance; the former deals with the façade of the software while the latter deals with the workings beneath the surface. This separate, but equal attitude changed for Jeff Patton after attending a workshop in which his eyes opened to an epiphany of holism in software development. From this enlightened moment, Jeff realized a way software development could change for the better.

Over the last two years BT Exact, British Telecom#39;s IT organization, has been going through a radical organizational transformation. A central plank of this transformation has been BT Exact adoption of an Agile approach for systems delivery. When BT began to look at how you transform an organization of approximately 14,000 people to become an Agile organization, the size and complexity of BT seemed to be an issue. One challenge faced was how to support this size of a transformation from a coaching perspective. That is, how do you leverage a relatively small finite coaching resource so that it can be effective? This article will chart ongoing journey to address the need for Agile coaches and how "jam" proved to be inspiration along the way!

The Project Management Body of Knowledge (PMBOK) outlines the specific actions required for proper quality management. In the conclusion of Michele Sliger's four-part column, she determines how compliance with the PMBOK practices correspond to activities that an agile team might perform.

Bob Payne and Bob Martin sit down for another great conversation on all things agile during this podcast recorded at Agile 2006.