The next time someone says to you something like, "You can't test quality into a software project," you might reply, "Well, you can't manage it in either." There may be a pregnant pause, but perhaps it will lead to thoughtful discussions about testing and quality. At the very least, it'll make those twin subjects a whole lot less (shh!) Dullsville and boring!

The authors have overcome a lot of the roadblocks to systems testing, especially automated testing. In this article they present their ideas and techniques that are easy to implement (for example, test clusters, templates, and navigation methods).

GUI (graphical user interface) tools can boast a lot of capabilities. Approaching GUI test automation as a programming project, you'll need a tool appropriate to the size of your project. Here's a rundown of the key features you'll need in the GUI test automation product you buy.

This article makes three points. First, errors happen. Second, systems can encourage errors. Third, a basic understanding of the kinds of errors humans make can help us design better systems. Here are some suggestions to help avert trouble.