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Karen Favazza Spencer is an Agile Coach and Certified Scrum Master with 20 years business experience working in a variety of venues from small business to large software companies. With a background in education and psychology, and certification as an Innovation Games® Collaboration Architect, Karen’s overall goal is to improve the collaborative decision making skills of teams so that both productivity and job satisfaction soar. For more about Karen or to order copies of her book “A to XP: The Agile ABC Book,” visit AgileKindergarten.com.